SnapPilot Data Deletion
SnapPilot does not require registration or sign-in. Before your first purchase, the App generates an anonymous identifier (app_account_token) on your device. It is used only to associate your Apple In-App Purchase transactions with your subscription status and does not contain personal identity information such as your name or email address. This page explains what associated data we store on our servers and how to request its deletion.
1. What We Store
- Subscription status associated with your anonymous identifier, including the product, expiration date, and auto-renewal status;
- Transaction credentials and transaction records used to verify your benefits, including purchase, renewal, and refund records.
2. How to Request Deletion
Send a deletion request to 1519995555@qq.com and include the Original Transaction ID shown on your Apple purchase receipt. You can find it in the subscription details under Settings → your Apple ID → Subscriptions, or in your purchase receipt email. We will use it to verify and locate your records before processing the request.
3. Before You Submit a Request
- Deleting server-side records does not cancel auto-renewal with Apple and does not issue a refund. To stop future charges, first turn off auto-renewal under Settings → Apple ID → Subscriptions.
- After deletion, the App will no longer be able to recognize your previous purchase records. If your subscription is still active, you may need to verify the purchase again—for example, by using Restore Purchases—to continue using Pro benefits.
- Deletion cannot be undone. Please confirm your request carefully.
4. Processing Time
We will process the request within a reasonable period after receiving and verifying it, generally no more than 15 business days.
5. Contact
For related questions, contact 1519995555@qq.com.